There is nothing worst than bringing a product to market only to have the impact affected by poor presentation and product knowledge our Mystery Shopper Program provides our clients with

• Reliable observation of standards and product knowledge.
• Control of channel distribution by checking P.O.S. and product availability.
• Assessment of "customer care", incentive motivation or sales criteria.
• Increases outlet participation in "buy-in" promotions.

Armed with this information you can take remedial action to bring your project back on course by focused management of the field marketing or field sales teams.

Mystery shoppers are contracted on a cost per call basis for more details send a brief project description to mystery shopper support enquiry by using this link.

Telephone 0845 2990902 for more information